Challenging non-food sales over the last few years has done nothing to thwart the importance of M&S as a leading high street brand. Its market share for fashion goods is the largest in the country (8.4%) and 7% of shoppers use M&S frequently for fashion purchases.
In fact, M&S is the most popular retailer for all age groups above 45 years, with Debenhams and Matalan being the 2nd and 3rd ranking for this age group. The popularity of M&S is even more pronounced for the Baby Boomer generation, with Debenhams and Asda’s George brand ranking 2nd and 3rd (Figure 4).